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Top Questions

Check out the top questions from customers when renting a car.

Will I require a credit card?
While you will not need a credit card to confirm your reservation, you will need one when you pick up your rental car. The credit card owner will need to be...
Mon, 3 Jun, 2019 at 5:44 PM
Can I use a debit card?
Some suppliers, such as Avis, Hertz, Enterprise, Budget and Thrifty will accept debit cards only if they have the Visa or Mastercard emblem. This does not a...
Tue, 27 Feb, 2018 at 10:05 AM
Will my overseas driver's licence be accepted?
In Australia, car rental companies accept valid, unrestricted licences that are printed in English and have been held for a minimum of 12 months. If your li...
Tue, 27 Feb, 2018 at 10:18 AM
Can I rent a car on a provisional licence?
The only supplier who accepts provisional driving licences is Enterprise. You will be required to pay a Provisional Licence Surcharge. 
Tue, 27 Feb, 2018 at 10:24 AM
Can I add a child seat to my booking?
If pick-up is more than 48 hours away, you can add your request on the booking page. If you have already booked your car, you can contact our Customer Servi...
Tue, 27 Feb, 2018 at 10:28 AM
Can I add a GPS to my booking?
You can request a GPS on the booking page, if your pick-up time is more than 48 hours away. Otherwise you can contact our customer service team by replying ...
Tue, 27 Feb, 2018 at 10:30 AM
Can I hire a truck or ute?
You'll find truck and ute rental discount codes are here. There won't always be a discount, but it's always best to quote it just in case.
Tue, 27 Feb, 2018 at 10:30 AM
If I change my reservation date, will that alter the price?
Modifying or changing the booking date location or times, will mean the suppliers re-calculate the booking rates to when you change the booking. This can mea...
Tue, 27 Feb, 2018 at 10:31 AM
Am I insured?
Basic insurance is included in the supplier rates, however, in the event of damage to the rental car, each supplier has a damage excess fee. The damage ex...
Tue, 27 Feb, 2018 at 10:31 AM
Are there any cancellation fees?
There are no cancellation fees on The booking can be modified or cancelled without any charge. A credit card is not required to make a booki...
Tue, 27 Feb, 2018 at 10:32 AM
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