Check out the top questions from customers when renting a car.
While you don't need a credit card to confirm your reservation, you will need one when you pick up your rental car. The credit card owner will need to b...
Fri, 28 Mar, 2025 at 3:04 PM
Most of our car rental providers accept debit cards for payment only if the card carries the Visa or Mastercard logo and is embossed with the driver’s name....
Fri, 28 Mar, 2025 at 2:12 PM
In Australia, car rental companies accept valid, unrestricted licences that are printed in English and have been held for a minimum of 12 months. If your li...
Fri, 28 Mar, 2025 at 3:08 PM
Most of our car hire providers will not provide vehicles to drivers with restricted drivers licences such as a Provisional Licence. However, some Enterp...
Fri, 28 Mar, 2025 at 2:18 PM
Baby seats and child booster seats can be requested during the booking process if pick-up is more than 48 hours away. If you need to add a rear-facing, forw...
Fri, 28 Mar, 2025 at 3:14 PM
You can request a GPS on the booking page, if your pick-up time is more than 48 hours away. Otherwise you can contact our customer service team by replying ...
Tue, 27 Feb, 2018 at 10:30 AM
Modifying or changing the booking date, location or times, means that the providers may recalculate the applicable booking rates. This means the price may i...
Fri, 28 Mar, 2025 at 2:31 PM
Basic insurance is included in the published car hire rates, however in the event of damage to the hire car each provider has a damage excess fee. This fee ...
Fri, 28 Mar, 2025 at 2:36 PM
There are no cancellation fees on CarHire.com.au. The booking can be modified or cancelled without any charge. A credit card is not required to make a booki...
Tue, 27 Feb, 2018 at 10:32 AM
For 8 passengers, compare vehicles in our ' Passenger Van' car type. No other group offers more than five seats. These will generally be at the bott...
Fri, 28 Mar, 2025 at 2:43 PM