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Top Questions

Check out the top questions from customers when renting a car.

What sort of vehicle should I hire for 8 passengers?
For eight people, compare vehicles in our 'Van' group. No other group offers more than five seats. These will generally be at the bottom of the comp...
Tue, 27 Feb, 2018 at 10:44 AM
How do I view or modify my booking?
Use our Modify Booking page for the easiest way to modify or cancel your booking. Suppliers re-calculate the reservation rate if pickup times, dates or loca...
Tue, 27 Feb, 2018 at 10:48 AM
Why can't I find the vehicle type I want in the list?
It usually means it is sold out. Be aware that trucks are not listed in the search results. You will need to contact our suppliers on these Phone numbers. 
Fri, 17 May, 2019 at 10:54 AM
Can I take my car on a ferry?
You are not permitted to take your rental car on a ferry as it will void the insurance. Any excess reduction products you have purchased from the car rental...
Tue, 27 Feb, 2018 at 10:51 AM
Why are flight details important?
There are two important reasons why we request flight details. It allows the car rental company to park your vehicle at your most convenient terminal, and if...
Tue, 27 Feb, 2018 at 10:55 AM
How do I pay for toll roads?
Counter staff will provide information local to your depot of pickup. The most popular option is to contact the toll provider after travelling the toll road...
Tue, 27 Feb, 2018 at 10:55 AM
I don't have a credit card, can I use a friends/family members?
If you wish to use someone else's credit card - they will be required to be with you to pick up the car. They will sign the rental agreement as the &qu...
Thu, 10 Jan, 2019 at 11:41 AM
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